iPhone voicemail not working? 13 tips on how to solve the problem


Voicemail makes it easy to communicate using voice messages on the iPhone. Voicemail comes in handy when you’re on the road or can’t reach anyone on the phone.

Although it is quite reliable and works effectively on iOS, sometimes there are different issues. That’s why we’ve recorded 13 proven tips for solving iPhone voicemail problems. If you are looking for ways to solve voicemail problems then try these hacks.


13 Tips to Fix iPhone Voicemail Problem

Why is voicemail not working on my iPhone?

Often, voicemail problems on iOS are caused by the poor performance of the cellular network you use. And in some rare cases, the problems are caused by a bug or outdated software. In addition to these usual doubts, you should make sure that your carrier supports voicemail and is properly configured on your device. It’s time to dump her and move on.

Check availability

I know that some people find it out of context. But hey, it’s always important to be clear about whether a particular feature is available.

Note that not all carriers support voice mail, visual voice mail, and voice mail copy. Also, note that these features are not available everywhere. So, first of all, make sure that voicemail is available for use.

Make sure voicemail is set up correctly on your iPhone

It is worth noting that the first time you open voicemail, you will be asked to create a password as well as record voicemail greetings. Yes, it’s very simple, but there is only one thing to do. So, make sure you set it up correctly.

  • Open the Phone app on your iOS device -> Voicemail -> Set Up Now and then create a voicemail password.
  • After that, select a greeting: Default or Custom. Keep in mind that if you select Custom, you will need to record a new greeting.


Disable/Enable Airplane Mode

Whenever I encounter problems with any network, the first trick I try to solve is to turn the airplane mode on / off. Many times it really helps to solve problems. So if your iPhone voicemail isn’t working, try this helpful tip.

  • On an iPhone with Face ID : Swipe down from the top right corner of the screen and tap flight mode icon, to enable it. Now wait a few seconds and then tap the airplane mode icon again to turn it off.
  • On iPhone with Touch ID: swipe up from the bottom of the screen to bring up the control center, then tap flight mode icon, to turn it on or off.

Phone kill app

Another simple but effective solution you can try to resolve voicemail issues on your iOS device is to force the app to quit. If there is a random software glitch, it can fix the problem right away.


  • On iPhone with Face ID: swipe up from the bottom of the home bar and hold your finger in the center of the screen. Then swipe up on the app card to force close the Phone app.
  • On iPhone with Touch ID: Double tap the Home button and then swipe up on the app card to force close the Phone app.

Now launch the Phone app on your device and try using voicemail as normal.

Disable/Enable Cellular

Since the problem is primarily related to the carrier network, disabling/activating the cellular may help. Open the Settings app on your iPhone and tap “Mobile / Cellular Data”. Then, turn off the toggle for cellular data. Then force restart your iOS device.

  • IPhone 8 or later: press and quickly release the volume up button. Then press and quickly release the volume down button. After that, hold down the side button until the screen turns black and the Apple logo appears on the screen.
  • On iPhone 7 and 7 Plus: press and hold the side button and the volume down button at the same time until the Apple logo appears.
  • On iPhone 6s/6s Plus (or earlier): press and hold the side/top button and the home button at the same time until the Apple logo appears on the screen.


After restarting your iPhone, go to Settings app -> Cellular and include ” Cellular data “. Now check if the voicemail has started working normally.

Make sure call forwarding is disabled

If you’ve turned on call forwarding on your iOS device, there’s a good chance it’s causing the “voicemail not working problem” on iPhone. So be sure to turn it off.

  • Go to Settings app -> Phone -> Call Forwarding and make sure the “Call Forwarding” toggle is off.

Reset timezone/set date and time automatically

If the date and time are not set correctly, voice mail may not work properly. So don’t forget to reset your time zone.

  • Open Settings app on your device -> General -> Date and time… Now turn on the switch next to Set Automatically.
  • In order for your device to correctly set the time zone, make sure that location services are turned on. To do this, go to Settings app -> Privacy -> Location Services, and then turn on the switch.


Update carrier settings

Carriers often issue updates to resolve network issues and improve performance. So if there are any updates, be sure to update your carrier settings on your iPhone. Sometimes, if your carrier settings become outdated, your iPhone voicemail may stop working.

  • Open Settings app on your iPhone -> General -> About. Now check if there are updates available. If it is, update the carrier.

Reset voicemail password

Sometimes you can fix the voicemail problem on your iPhone by rearranging your passcode. There are several ways to do this. For example, you can do this through your carrier’s network mobile app, by visiting the carrier’s network website, and even from your iOS device settings app.

  • Go to Settings app on your iPhone -> Phone -> Change voicemail password, and then reset it.
  • Keep in mind that if you forget your voicemail password, you will need to contact your carrier to reset your password.


Reset network settings

When clean tricks don’t solve network issues on the iPhone, setting network settings to default is helpful. So, if you have yet to get your voicemail back on track, don’t miss it.

  • On iOS 15 or later: open Settings app -> General -> Transfer or reset iPhone -> Reset -> Reset network settings.
  • On iOS 14 or earlier: open Settings app -> General -> Reset -> Reset network settings.

Contact your carrier

If voicemail still doesn’t work, it’s best to contact your carrier. There may be problems on the operator’s side. So, without further ado, contact the operator to find out about the problem.

Reset all settings

Factory reset has a solid track record of resolving difficult iOS issues. When you reset your device to factory settings, it erases all existing settings, including Wi-Fi and VPN, and restores them all to a clean slate. If you are worried about losing any data, rest assured that your media and data will not be affected.

  • On iOS 15 or later: Go to the app “Settings” -> “General” -> “Transfer or reset iPhone” -> “Reset” -> “Reset all settings”.


  • On iOS 14 or earlier: go to Settings app -> General -> Reset -> Reset all settings.

Updating the software

If Voice Mail is still not working on your iOS device, there is a good chance that the problem may be due to a software glitch. And in this case, updating the software is the most effective solution to the problem.

Since Apple is improving the operating system with frequent updates to fix bugs and improve performance, we hope this issue will be resolved.

  • To update iOS, go to Settings app -> General -> Software Update, and then download and install the latest software.

Easily Fix Voicemail Issues on iPhone

Bus! I assume voicemail has started working properly on your iOS device again. As I said above, the problem is primarily about the carrier network. That way, you can get rid of the problem by resetting your network settings or updating your carrier settings. And in some rare cases, if none of the Nifty methods work, you must contact your carrier.


However, which of these solutions works for you? It would be great to have your say in the comments section below.

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