Many companies such as tech giants like Google, Microsoft, and Apple had to “rethink” their strategies in the light of COVID-19 pandemic. It makes sense for IT employees to work from remote locations via video conferencing and collaboration tools. However, workers from the non-IT companies and small and medium firms are the worst-hit in India.
Small companies are scrambling to get their act together as a new coronavirus threat has reached their premises. Therefore, they are being forced to send employees home who have age-old laptops, poor network, and connectivity. Most of these employees have little knowledge about how to handle group chat and collaboration software like Zoom and Microsoft Teams.
Instead of just halting operations, however, a business can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work. The training will take some time and may affect productivity in the short-run. However, it’s a win-win situation for non-tech companies in the long run. After all, it’s impossible to state if the global emergency will arise or decline in the future.
According to a report from Gartner, 54% of HR leaders state that poor technology and/or infrastructure for remote working is the biggest barrier t effective remote working. Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
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