INDIAN FIRMS ARE STRUGGLING TO DEAL WITH “WORK-FROM-HOME” SCENARIO CAUSED BY COVID-19 – Gcam        
Date:September 22, 2021

INDIAN FIRMS ARE STRUGGLING TO DEAL WITH “WORK-FROM-HOME” SCENARIO CAUSED BY COVID-19

Many companies such as tech giants like Google, Microsoft, and Apple had to “rethink” their strategies in the light of COVID-19 pandemic. It makes sense for IT employees to work from remote locations via video conferencing and collaboration tools. However, workers from the non-IT companies and small and medium firms are the worst-hit in India.

Small companies are scrambling to get their act together as a new coronavirus threat has reached their premises. Therefore, they are being forced to send employees home who have age-old laptops, poor network, and connectivity. Most of these employees have little knowledge about how to handle group chat and collaboration software like Zoom and Microsoft Teams.

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Instead of just halting operations, however, a business can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work. The training will take some time and may affect productivity in the short-run. However, it’s a win-win situation for non-tech companies in the long run. After all, it’s impossible to state if the global emergency will arise or decline in the future.

According to a report from Gartner, 54% of HR leaders state that poor technology and/or infrastructure for remote working is the biggest barrier t effective remote working. Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.

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